Q1: How do I subscribe to Tiger Vault?
A1:
With the Auto-Sweep function: Profile > Tiger Vault > Auto-Sweep > Manage
Without the Auto-Sweep function: Profile > Tiger Vault > Specific Funds > Subscription/Redemption
Q2: After redeeming my shares from Tiger Vault, how can I transfer the cash back to my bank account?
A2: To withdraw your money from Vault, please wait for the final settlement which should happen on T+1. Head to Portfolio > More > Withdrawal and make your withdrawal back to your bank. The time required here is for reference only.
Q3: How long does it take for my subscription and redemption to be confirmed?
A3: It will take 1 business day after the transaction. The time required here is for reference only.
Q4: How long does it take for my subscription and redemption to be settled?
A5: It will take 1 business day after the transaction. The time required here is for reference only.
Q5: what is the minimum to invest in Tiger Vault?
A7: 1 USD, or 1 SGD invested in each Market.
Q6: Can I cancel my Tiger Vault orders?
A5: You can cancel any pending subscription orders but you will not be able to cancel any redemption orders. T-day order deadline is 11:00 a.m. BST on T-day, the orders before this time are in the pending state.
Q7：What is realisation limitation?
A7: The realisation of Units may be limited by the total number of Units of such Fund to be realised on any Dealing Day and may not exceed a certain percentage of the total number of Units of such Fund then in issue. This limitation is to be applied proportionally to all Holders of such Sub-Fund who have validly requested for the realisation of their Units on such Dealing Day. If it happened, the specific handling method is subject to the confirmation result of the third-party fund management company cooperated by Tiger Brokers. In general, the fund manager will handle the liquidity risk arising from large redemptions by, but not limited to, postponing the processing of large redemption requests, suspending the acceptance of redemption requests, delaying the payment of redemptions, charging mandatory redemption fees, and other measures approved by local regulation.